Privacy Policy

Agreement

This Privacy Policy applies to any TWM customer’s (collectively, “Customer”) personally identifiable information (“Personal Information”) that TradeWind Markets, Inc., (“TWM”), collects, uses, shares and safeguards via www.tradewindmarkets.com (the “Website”). By using the Website, Customer agrees with and consents to this Privacy Policy. The Website may contain links to third party websites to which this Privacy Policy does not apply. If Customer chooses to access any such website, TWM recommends that Customer review the third-party providers’ own privacy policies.

Collection and use of personal information

Customer may be required to provide TWM with contact information (such as name, billing and email address) that TWM will use solely to contact Customer regarding products or services advertised or offered via the Website that Customer has expressed an interest in procuring. In certain instances, Customer may also be required to provide financial information to TWM via the Website, for billing purposes or to fill Customer’s orders.

The Website will collect Personal Information that Customer willingly and voluntarily provides, as well as general information about Customer, such as Customer’s language selection, pages visited, and certain technical information regarding Customer’s computer and operating systems. If Customer accesses a password-protected portion of the Website, the Website will recognize Customer and further collect all information that Customer submits therein.

TWM reserves the right to disclose Customer’s Personal Information: (1) if TWM believes it is necessary to do so in order to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of this Website's Terms of Use or as otherwise required by law; (2) when TWM believes that disclosure is necessary to protect its legal rights and/or to comply with a judicial proceeding, court order, or legal process served on TWM; (3) to companies working on behalf of or with TWM to provide the products or services requested by Customer, who are subject to confidentiality agreements and do not have any independent or legal right to share Customer’s Personal Information; or (4) with Customer’s permission. TWM may also transfer information about Customer to any acquirer or successor of TWM.

Confidentiality and security of personal information

TWM maintains commercially reasonable physical, electronic and procedural safeguards that comply with applicable laws and regulations to protect the confidentiality of Customer’s Personal Information. For example, if Customer enters sensitive information into the Website, TWM may encrypt that information using secure socket layer technology (SSL). However, as no method of transmission over the Internet, nor method of electronic storage, is 100% secure, TWM cannot guarantee the absolute security of Customer’s Personal Information.

Use of cookies and log files

TWM may use cookies or other technology such as log files to gather anonymous information regarding Customer usage of the Website to help TWM improve Website content, usability and functionality, as well as to assist TWM in determining user-browsing patterns. Customer can set its Web browser to (a) prompt Customer before accepting a cookie; (b) accept cookies automatically; or (c) reject all cookies. If Customer chooses not to accept cookies from the Website, Customer may not be able to access and use all or part of the Website.

Modifications to privacy policy

TWM reserves the right to modify this Privacy Policy at any time, and so Customer is advised to review it frequently. If TWM makes material changes to this Privacy Policy, however, Customer will be notified of the same via email or by means of a notice on the Website.

Change in personal information

Customer may update its Personal Information by contacting TWM via the contact information listed below.

Contact

Customer may direct any questions or comments regarding this Privacy Policy to legal@tradewindmarkets.com.

This Privacy Policy was last updated on May 5, 2017 and is effective immediately.